Frequently Asked Questions

Everything you need to know about your Petkit fashion experience.

How do I determine the right size for my pet?

We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest, and back length, and allowing for a two-finger gap for maximum comfort.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, items with excessive pet hair cannot be returned.

Are Petkit garments machine washable?

Most of our apparel is machine washable on a gentle cycle with cold water. However, we recommend air drying to preserve the integrity of the fabrics and prints.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.